Page 1 of 2

Delete Your Trema Account

Account Deletion Request Form

Important: Account deletion is permanent and cannot be undone. All your personal data and establishment information will be permanently removed from our systems.

Your account email address (this serves as your unique identifier)

First Name

Last Name

Phone Number (Optional) If provided during registration

Reason for Account Deletion

- No longer need the service

- Privacy concerns

- Switching to another service

- Technical issues

Other

Additional Comments

Untitled checkboxes field

I understand that this action is permanent and cannot be undone

Untitled checkboxes field

I confirm that I want to delete my Trema account and all associated data

Untitled checkboxes field

I understand that I will receive a confirmation email and have 72 hours to cancel this request

What happens when you request account deletion? Immediate confirmation: You'll receive a confirmation email within minutes Grace period: You have 72 hours to cancel the deletion request by clicking the link in the confirmation email Permanent deletion: After 72 hours, your account and all associated data will be permanently deleted from our systems Data that will be deleted: Personal Information: Name, email address, phone number Establishment Data: All information about your business including contact details, hours, photos, descriptions, and any other content you've added Analytics Data: Any usage data and analytics collected from your Trema page Account Data: Login credentials and account preferences Legal Information The information collected on this form is processed by MDNCT OÜ (Sepapaja 6, 15551 Tallinn, Estonia) to handle your account deletion request. Legal basis: The processing is based on the performance of our contract with you and compliance with legal obligations under the GDPR. Data recipients: The data collected in this form will only be accessed by our technical team and customer support staff as necessary to process your deletion request. Data retention: The information provided in this deletion request form will be retained for 30 days after processing to ensure proper execution of the deletion request, then permanently deleted. Your rights: You have the right to access, rectify, or request deletion of your personal data, as well as the right to limit processing. You may also object to processing of your data or exercise your right to data portability. Authentication: We use Supabase as our authentication service provider. Your authentication data will also be permanently deleted as part of this process. Contact information: For privacy-related inquiries: [email protected] For general support: [email protected] For account-related requests: [email protected] Right to lodge a complaint: If you believe your data protection rights have not been respected, you can file a complaint with the Estonian Data Protection Inspectorate or your local data protection authority. Important exceptions: In rare cases, some data may be retained if required by law (such as for tax, legal, or regulatory compliance), but only for the minimum period required by applicable legislation.

By clicking "Submit Deletion Request" below, you acknowledge that you have read and understood this information and consent to the processing of your data for the purpose of account deletion